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Privacy Policy

SAI Beauty Clinic London understands that the information you trust us with is important to you, and we are committed to protecting and respecting your privacy.

This Policy explains the reasons how and why we collect your personal information during the course of providing services and products to you and upon registration and consultations for the services and products we recommend to you.

IMPORTANT INFORMATION AND WHO WE ARE

SAI Beauty Clinic London is a private specialist beauty and holistic clinic located in Edgware, Middlesex.HA89SZ.

We can be contacted by Email: enquiries@saibeautycliniclondon.co.uk.   Telephone: 0208 9590325

PURPOSE OF THIS PRIVACY NOTICE

This privacy notice aims to give you information on how SAI Beauty Clinic London collects and processes your personal data. This privacy notice also outlines how we may use information that we obtain about you when you register with us as a client of SAI Beauty Clinic London, for the purposes of using our services and products.

When booking appointments it is important that you read this Privacy notice together with any other Clinic policy we may provide, when we are collecting or processing personal data about you, so that you are fully aware of how and why we are using your data.

CONTROLLER

SAI Beauty Clinic London is the controller and responsible for your personal data (collectively referred to as “we”, “us” or “our” in this privacy notice).

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the director of the clinic at enquiries@saibeautycliniclondon.co.uk

CONTACT DETAILS

SAI Beauty Clinic London, Edgware, Middlesex. HA89SZ

Email address: enquiries@saibeautycliniclondon.co.uk      Telephone: 020 89590325

CHANGES TO THE PRIVACY NOTICE AND YOUR DUTY TO INFORM US OF ANY CHANGES

It is important that the personal data we hold about you is accurate and current at all times. Please keep us informed if your personal data changes while you continue to remain a registered client at SAI Beauty Clinic London.

THE DATA WE COLLECT ABOUT YOU

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

  • Identity Data includes first name, maiden name, last name, title and date of birth.
  • Contact Data includes your home address, email address and telephone numbers.
  • Transaction Data includes details about payments to and from you and other details of services and products you have purchased from us.
  • Marketing and Communications Data includes information that allows us to choose how best to market specific information to you about our services, products and promotions.
  • Special Categories of Personal Data includes information about you skin, body and general or specific past, current and ongoing medical information in relation to you suitability for our services, programs and products.

We need all the relevant data about you in order to ensure that it is safe for us to provide the service and use or sell the products you have requested. We also require this information for Insurance Compliance. Our lawful basis for processing this personal information is ‘contract’, this means that we have a legal reason to ask you for your data because we need it for contractual reasons.

HOW IS YOUR PERSONAL DATA COLLECTED

We use different methods to collect data from and about you including through:

  • Direct interactions and Personal consultations. You may give us your data at registration, before we recommend and proceeded to provide services and products to you. By filling in personal information forms when you register as a client to use our services and purchase products.
  • When you make an Enquiry or Subscribe to our service or request marketing, updates on our service, products and promotions to be sent to you or give us some feedback.
  • Automated replies from our website. As you interact with our website, we may automatically collect Technical Data about your interests in our services, programs and products, your email, name, phone numbers, browsing actions and patterns.
  • We collect information through the use of cookies and similar technologies, to enable us to remember you when you visit our website and to improve your online experience. This also enables us to understand how you use our website, view our services and product information and respond to our advertising, so we can tailor direct marketing and enhance our overall services and products offered to you.

 

HOW WE USE YOUR PERSONAL DATA

Here at Sai Beauty Clinic London we take your privacy seriously and we will only use your personal data to recommend and administer our services, programs and products for your needs. Where we need to perform the contract we are about to enter into or have entered into with you.  The data provided may be used when we are required to comply with a legal or regulatory obligation. To carry out services we have agreed to provide to you.

PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA

We collect information about you during registration as a new client and during a consultation process for all recommendations, for the products and services we provide. We need information about you so as to recommend the most suitable and appropriate services and products for your needs. This information allows us to administer your services effectively. Your consent for this information is requested before we proceed to offer any services to you.

We may update this information from time to time so as to keep our records updated.

IF YOU FAIL TO PROVIDE PERSONAL DATA

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have (for example, to provide you with services and products). In this case, we may have to cancel services you have with us but we will notify you if this is the case at the time.

ACCESS TO YOUR DATA OR COMPLAIN IF DATA NOT HANDLED CORRECTLY.

  • You have the right to withdraw consent to marketing at any time by contacting us.
  • You may withdraw your consent at any time
  • If you have a complaint about how we have handled your data or this privacy policy, please contact us by Email: enquiries@saibeautycliniclondon.co.uk  or Telephone: 020 89590325.

If you are unhappy with our response, you can then contact the Independent Commissioner’s office (ICO).

MARKETING

  • We only send you marketing information about our services, products and special offers with your permission and consent. The consent is requested during registration process as a client of SAI Beauty Clinic London.
  • Your personal information is NEVER disclosed, shared or passed on to third parties for marketing purposes.
  • We only send you marketing information about our services, products and special offers with your permission. Information on services, products and promotions will be shared
  • We protect your personal information and you have right of access to your information upon request.
  • We retain all your data for as long as is necessary.
  • We may use the information you provide for our legitimate interest, such as email marketing, newsletters, training needs and to improve and promote our products and services to you.
  • Your consent will be requested for all direct marketing purposes, social media updates, information to be sent by post, text message or phone calls for purposes of sending you updates on offers and promotions for our products and services.
  • With your consent, we may also use images of your treatments on our social media pages, training and for the purposes of promoting the services.

 

CHANGE OF PURPOSE

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

DATA SECURITY AND RETENTION

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. Under certain circumstances, you have legal rights under data protection laws in relation to your personal data. You have the right to request access to your personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

LAWFUL BASIS

  • Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service and the best and most secure experience particularly in compliance with our agreed terms and conditions with you (in the case of clients of SAI Beauty Clinic London). We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
  • Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
  • Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

This Privacy Policy was last updated 25/05/2018